Contact Us

Questions about Volume Master – Sound Boost or this website? Email us and include as much detail as you can, so we can understand the issue without a long back-and-forth.

What You Can Contact Us About

• Product supportHelp with installing, using or configuring Volume Master – Sound Boost.
• Bug reportsSomething in the extension does not work as described in our guides.
• Website correctionsAn outdated instruction, a broken link or a mistake on mastervolume.ph.
• Privacy questionsQuestions about the extension’s data handling or this website’s Privacy Policy.
• General enquiriesAnything else about the product or the website.

What to Include in a Bug Report

A clear report helps us tell a website limitation apart from an extension or browser problem. Please include:

• Browser and operating system, with their versions where available (for example, Chrome on Windows 11).
• Extension version, shown under chrome://extensions/ → Volume Master – Sound Boost → Details.
• Affected website, such as the page address of the video or audio, without private account information or access tokens.
• Steps to reproduce the issue, in the order you performed them, and what you expected to happen.
• The connection mode and status message shown by the extension, if any.
• Relevant screenshots, with personal or sensitive information removed or hidden.

For fullscreen or sound problems, our full screen guide and not working guide list the checks worth running before you write.

Before You Send

• Share only what is needed. Do not send passwords, account tokens, private recordings or screenshots that show unrelated personal details.
• Check which extension you have. Several products use the name “Volume Master”. If yours is a different product, contact the developer listed on its own store page.
• How your message is handled. We use your email only to respond to your enquiry. Our Privacy Policy explains how contact emails are handled.